About

About Healthwatch Bolton

Healthwatch will give people a powerful voice locally and nationally. At a local level, Healthwatch Bolton will work to help local people get the best out of their health and social care services. Whether it’s improving them today or helping to shape them for tomorrow. Local Healthwatch is all about local voices being able to influence the delivery and design of local services. Not just the people who use them right now, but anyone who might need to use services in future.

What is Healthwatch?

  • Healthwatch is the new independent consumer champion created to gather and represent the views of the public in health and social care planning.
  • Healthwatch will play a role at both national and local level and will make sure that the views of both the general public and the people who currently use services are taken into account.
  • We are here to give your voice strength, help us to help you. Sign to receive information about our events and those of other community groups that we work with.
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What we do

  • Healthwatch Bolton will: – represent the views of people who use services, carers and the public on the Health and Wellbeing Board, set up by local authorities – provide an information and sign-posting service for people to help them to learn more about their rights in relation to health and social care and report concerns about the quality of health care to Healthwatch England, the national body which can then recommend that the Care Quality Commission take action.

How we work

  • Every voice counts when it comes to shaping the future of health and social care, and when it comes to improving it for today. Everything that Healthwatch Bolton does will bring the voice and influence of local people to the development and delivery of local services.

We’re helping you to shape and improve the services you use. We’re engaging with people in your community and if you haven’t met us yet, please get in touch! We’re an open organisation and want to make it easy for you to talk to us We’re inclusive & we want people from every part of your community to join us Ask us what we’re doing and we’ll always tell you what’s happening. You can hold us to account We’re here to help services to improve. We’ll notice the bad things they do, and the good We use your evidence to build a true picture of your local services

How we are set up Healthwatch Bolton has a Board which has 12 volunteer members. The Board was recruited by the Local Authority and the local Clinical Commissioning Group. An Independent Chair person has also been appointed by the Local Authority. You can Meet the Board here Healthwatch Bolton is a registered charity no: 1157070 For further information see the Key Documents page


Office opening hours Core opening hours: Monday to Thursday 10:00 am until 3:00 pm There may be occasions when the office is closed due to staff working away from the office. An answerphone is available.


Our Postal address is:
Healthwatch Bolton
C/O Bolton CAB
25 – 28 Mawdsley Street
Bolton
BL1 1LF