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This report aims to see to what extent GP practices are providing clear and consistent information in an easy to access format, and to highlight any areas of good practice to inform local communication strategies. -
Report -
We are doing thematic research on the subject of men’s health. As part of this work we visited the Bolton Service User Recovery Forum (BSURF) which is a peer support group to get experiences and view of the support they receieved from their GP. -
Report -
We engaged with families during 4 baby clinics during March & April. The purpose was to capture people's experience of the service and other more general health or social care services and to identify examples of good practice. -
Report -
This report is based on a corridor event where we aimed to ask patients what factors they take into consideration when choosing to use the out of hours service and to elicit the views of patients about their experiences of using the service. -
Report -
We organised a forum to further explore people’s views on health related peer to peer support type activity. A number of organisations and groups who use this model were invited, along with the general public, to share their views and experiences. -
Report -
The Bolton GP Federation asked Healthwatch to develop and deliver a small piece of public engagement to gather patient’s views and ideas about what aspects of such a service would improve their experience of accessing health and well-being services. -
Report -
This project aimed to help inform how the primary care workforce chould be structured and the future use of technologies to help support communication. We asked people for thier views on their preferred methods of communication and why. -
Report -
We collected peoples views on the adapability of an electronic care record through an open survey available to the people of Bolton. This report highlights our findings and our recommendations based on the people's views. -
Report -
As part of the ongoing work with the Bolton Engagement Alliance, this report focuses on understanding views on existing services in the local area, explore what services are needed and issues with distance and willingness to travel to services. -
Report -
This report is part of a project commissioned from Healthwatch Bolton by Bolton GP Federation. The work took place at various sites in the Chorley Roads area.
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In Bolton, no other engagement activity has taken place with the public on the subject of LCO’s and so patients views on how a good Local Care Organisation would shape up were not known. We undertook engagement work to find out their views.
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This report examines what the people of Farnworth think about the physical location of services in their area. Itis part of a wider project to explore what patients think of ‘neighbourhood hubs’ . -
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We spoke to people to find out their views on waiting times specifically for GP / primary care, physiotherapy, podiatry and ear syringing. -
Report -
Exploring the understanding from the voluntary sector of the new primary care roles, how the voluntary sector link to these roles and potential barriers to accessing the new primary care roles. -
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This work builds on the neighbourhood reports and responds to need for co-design of primary care services and community interest in respect of understanding of new primary care models and access arrangements for the new practitioners. -
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This new report responds to two findings in the neighbourhood study:
o A need for co-design in the remodelling of primary care services.
o Community interest and understanding -
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The report, Discharge to Assess: 590 people’s stories, explores the impact the new processes have had since their introduction in March to help manage the sudden rise in COVID-19 patients. -
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Together with the national report - People's Experiences of Hospital Discharge during Covid 19, there are also some local findings from staff interviews in Bolton -
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The top three health and care priorities you asked us to look at this year are: Primary Care, Secondary Care, and Adult Mental Health. See the report for more detail -
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The Covid 19 pandemic has changed the way people can access their heath and care. Find out what people had to say about their GP and how things can be improved in our latest report -
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Governance - Trustee Board Minutes - 11th October 2021 -
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Governance - Trustee Board Minutes - 6th December 2021 -
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Have a read of our latest annual report for 2021-22- Championing What Matters to You -
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This report contains feedback from the public about preferences for primary care extended provision in Bolton -
Report -
Our annual report for 2022-23 is now available -
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Read our 2 reports on Access to GPs in Bolton -
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Read our new report - Menopause and Me, outlining the experiences of people looking for support and information -
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Find out what we got up to last year!