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Our Annual General Meeting (AGM) date has been announced as 19th August at 11am using Zoom video conferencing technology. -
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We ran a survey to find out how people were managing during lockdown. COVID-19 has affected everyone differently and we hoped to gain some insights into how people managed and what helped them cope. -
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We are looking to find out how the crisis is affecting people's day to day lives and how they are managing to cope through COVID-19. -
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Across Greater Manchester local Healthwatch organisations recorded 102 enquiries regarding NHS dentistry in 2019/20. That figure increased to 650 in the period April 2020 to March 2021. A six-fold increase. -
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You will have noticed that your GP is working a bit differently than what you may be used to since the start of the Covid 19 pandemic. Read the article below to find out some of the reasons why -
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The Healthwatch in Greater Manchester Network is aware of the BBC Panorama allegations regarding standards of care at the Edenfield Medium Secure Unit which is part of The Greater Manchester Mental Health NHS Foundation Trust. -
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We asked you to tell us about your experiences of having either a telephone or a video appointment with a health care professional -
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Healthwatch in Greater Manchester publish its first Annual Report which highlights their activities over the past year and the impact the independent network has achieved.
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Many people have told us that they struggle to find information about the perimenopause and the menopause. -
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Thousands of doctors, nurses, dentists and other healthcare staff will be trained in England every year as part of the first ever Long Term Workforce Plan published by the NHS and backed by the Government today.
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The CPR (Cardiopulmonary Resuscitation) Community Network is a partnership between St John Ambulance and the NHS and is supported by Ambulance Trusts in England, The British Heart Foundation and Resuscitation Council UK. -
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Read our quarterly intelligence reports. The reports contain feedback that the public has shared with us. The feedback is then shared with commissioners and providers of health and care services to help bring improvements to services. -
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The purpose of this work was to find out what people understood by the term 'ambulatory care' and what they thought of the service it provided. -
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This report is based on comments collected by the Clinical Commissioning Group engagement staff at the NHS 70 event. We were asked to analyse the data and produce a report to allow people to connect and understand the NHS better. -
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Over the last year we have received a lot of feedback about dentistry, so this report highlights the responses we recevied when talking to the public. We heard the examples of good practice as well as the areas creating most problems for patients. -
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This report into the term ambulatory care finds out if the public understand the term, how we could better describe it, the pros and cons to the idea including whether people actually supported the idea of a home / virtual ward.
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We conducted this project to find out peoples experiences with relation to the ophthalmology department. Focusing on how patients were managing with access to appointments, waiting times and the quality of service.
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This report aims to see to what extent GP practices are providing clear and consistent information in an easy to access format, and to highlight any areas of good practice to inform local communication strategies. -
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We looked at what makes carer friendly experiences. This report highlights which areas carers feel they face the most challenges with and where they feel most / least supported across housing, care and support, education, work and community sectors -
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We carried out a piece of work surrounding the issues of loneliness and isolation throughout 2018 and 2019. This report summarises the findings of our survey into loneliness and isolations felt by carers. -
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This project was to inspire people to get involved with local discussions and consultations about the future of health care and to ensure that those who do get involved are wellinformed about what works and why. -
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We are doing thematic research on the subject of men’s health. As part of this work we visited the Bolton Service User Recovery Forum (BSURF) which is a peer support group to get experiences and view of the support they receieved from their GP. -
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This forum was based on the work by Healthwatch, which featured views on health by employees at a local organisation. 20 individuals attended the forum which included members of the general public as well as representatives from various organisations -
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In this report we highlight our findings regarding what people understand the health and care concerns are faced by those in work. For the purposes of this study we focused on workers at a single, large office site in Bolton. -
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We engaged with families during 4 baby clinics during March & April. The purpose was to capture people's experience of the service and other more general health or social care services and to identify examples of good practice. -
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A report produced in August 2019 containing information about health and support in the workplace. -
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Bolton LA are in the stages of re-tendering the home care provision and we therefore wanted to bring some service user experience to inform this process. This report highlights peoples experiences in quality monitoring and the incentives processes. -
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A report published in March 2019 containing information on how we should communicate with people. -
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We invited public and professionals to gather people’s experiences on Dementia, looking at different stages including: prior to diagnosis, diagnosis and the short time following this, living with dementia and deterioration and end of life care. -
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The aim of this project was to gain a greater understanding of the support, experience and impact itself for individuals at various points including: the situation itself, diagnosis, on services, end of care and any other issues. -
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Researches visited various sites where men attend on a social basis and conducted semi-structured interviews. Conversations focused onl views on service delivery, healthy lifestyles, mental health and health information. -
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We runs a series of corridor events at Royal Bolton Foundation Trust Hospital sites talking to patients about their views and experiences. This report highlights the comments we received from young people about mental health support. -
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This report is based on a corridor event where we aimed to ask patients what factors they take into consideration when choosing to use the out of hours service and to elicit the views of patients about their experiences of using the service. -
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As part of our aim to improve understanding of the role of Technology Enabled Care (TEC) we invited members of the public were invited to view and see demonstrations of electronic monitoring devices, disability/care aids and health related apps. -
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We organised a forum to further explore people’s views on health related peer to peer support type activity. A number of organisations and groups who use this model were invited, along with the general public, to share their views and experiences. -
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This report highlights the publics views on waste around medicines and the way they are dispensed, peoples knowledge of the minor aliments service and the publics knowledge around pharmicies and the services they offer. -
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Changes were made to eligibility criteria for podiatry services in Bolton. Following thise a number of comments were made to us. This report presents these views to illustrate how service changes can affect patients. -
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Healthwatch conduct regular corridor events at various Bolton FT NHS services. This report covers the comments received when visiting the Rivington Unit.