1. Out of Hours Service at Waters Meeting Health Centre

    Report -

    This report is based on a corridor event where we aimed to ask patients what factors they take into consideration when choosing to use the out of hours service and to elicit the views of patients about their experiences of using the service.

  2. Accessing NHS Dentistry in Bolton

    Report -

    Over the last year we have received a lot of feedback about dentistry, so this report highlights the responses we recevied when talking to the public. We heard the examples of good practice as well as the areas creating most problems for patients.

  3. Annual report 2013-2014

    Report -

    Read our annual report detailing the differences we have made to people and services across the last year.

  4. The Unusal Walk Around

    Report -

    This report is based on our volunteer’s experience of Bolton hospital. As a wheelchair user we asked if they would like to help us identify if there were any areas of concerns with regards to access or remit that were not following regulations.

  5. Rivington Unit Corridor Event

    Report -

    Healthwatch conduct regular corridor events at various Bolton FT NHS services. This report covers the comments received when visiting the Rivington Unit.

  6. Mental Health Support for Young People

    Report -

    We runs a series of corridor events at Royal Bolton Foundation Trust Hospital sites talking to patients about their views and experiences. This report highlights the comments we received from young people about mental health support.

  7. Home Care

    Report -

    Bolton LA are in the stages of re-tendering the home care provision and we therefore wanted to bring some service user experience to inform this process. This report highlights peoples experiences in quality monitoring and the incentives processes.

  8. Glenbank Care Home Enter and View

    Report -

    Read the report from our Enter and View at Glenbank care home. We spoke to staff and residents and made our own observations which has led to some interesting findings and some recommendations for improvement.

  9. Knightswood care home Enter and View

    Report -

    Read our full report on our visit to Knightswood care home. We spoke to staff and residents as well as observing practices throughout the day before writing our report which includes our full findings and recommendations.

  10. Rivington View Enter and View visit

    Report -

    Read our report following our visit to observe the practices at Rivington View. We spoke to both staff and residents and this report contains our full findings and observations together with the recommendations we put forward following our visit

  11. Annual report 2015-2016

    Report -

    Read our yearly report to find up what we have been up to, how we have been helping people and how we have helped improve services over the last year

  12. Experiences of GP support from people with histories of addiction

    Report -

    We are doing thematic research on the subject of men’s health. As part of this work we visited the Bolton Service User Recovery Forum (BSURF) which is a peer support group to get experiences and view of the support they receieved from their GP.

  13. Emotional Health and Well-being of Year 7 Students in a Bolton High School

    Report -

    This project engaged with younger people around their experiences of emotional health and well-being. This report highlights the difficulties that young people may face due to poor emotional health and well-being.

  14. Withins residential home Enter and View

    Report -

    Read our report from our visit to Withins. We spoke to staff and residents as well as observing practices whilst we were there. Our report contains our full findings and a copy of the recommendations we put forward following our visit.

  15. Men's Health and Well-being

    Report -

    Researches visited various sites where men attend on a social basis and conducted semi-structured interviews. Conversations focused onl views on service delivery, healthy lifestyles, mental health and health information.

  16. Four Seasons Enter and View

    Report -

    Read our Enter and View report to find out what we learnt when we visited The Four Seasons Care Home. We spoke to staff and residents as well as recording our own observations which has led to us making some recommendations.

  17. Woodlands care home Enter and View

    Report -

    Read our report from our visit to Woodlands. We visited to talk to staff and residents about the service as well as to observe practices throughout the time we were there. Our report contains full details of our findings and recommendations

  18. 10 top tips to get the most out of your dental appointment

    Advice and Information -

    Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.

  19. Bolton Electronic Shared Care Record

    Report -

    We collected peoples views on the adapability of an electronic care record through an open survey available to the people of Bolton. This report highlights our findings and our recommendations based on the people's views.

  20. Podiatry Snapshot

    Report -

    Changes were made to eligibility criteria for podiatry services in Bolton. Following thise a number of comments were made to us. This report presents these views to illustrate how service changes can affect patients.

  21. Towards A Set Of Patient Experience Outcomes

    Report -

    The Bolton GP Federation asked Healthwatch to develop and deliver a small piece of public engagement to gather patient’s views and ideas about what aspects of such a service would improve their experience of accessing health and well-being services.

  22. Who Are You Seeing Today

    Report -

    This project aimed to help inform how the primary care workforce chould be structured and the future use of technologies to help support communication. We asked people for thier views on their preferred methods of communication and why.