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This report follows on from our 2014 report which instigated meetings both locally and nationally with oral health professionals. In our report we highlight the responses from local care homes about the level of oral care available to residents. -
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Read our report detailing our findings and recommendations for improvement from our visit to Greenlands Residental Home. We were able to talk to staff and residents as well as record our own observations to get a full overview of the residentail home -
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Read our full report on our visit to Hyde Lea care home. We spoke to staff and residents as well as observing practices throughout the day. Our report contains the details of our findings together with our recommendations. -
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Read our report on our visit to Meadowbank House, where we spoke to staff and residents as well as observing practices throughout the day. This report details all our findings together with the recommendations we put forward. -
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We engaged with families during 4 baby clinics during March & April. The purpose was to capture people's experience of the service and other more general health or social care services and to identify examples of good practice. -
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Read our annual report to find out the differences we have been making in Bolton. Learn how we have helped people, how we have improved services and how our volunteers have been involved with our work. -
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We visited St Catherines to observe their practices and talk to their staff and residents. Our report contains our full findings and our recommendations that were made following on from our visit. -
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This report highlights the publics views on waste around medicines and the way they are dispensed, peoples knowledge of the minor aliments service and the publics knowledge around pharmicies and the services they offer. -
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Read our Enter and View report to discover what we found when we visited Darley Court. We spoke to staff and residents and observed the running of the home across the course of the day. Our report contains our findings and recommendations. -
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Read our report following our visit to Southlands. We observed practices throughout the time we were there and spoke to both staff and residents. Our report contains our full findings together with the recommendations we put forward. -
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We runs a series of corridor events at Royal Bolton Foundation Trust Hospital sites talking to patients about their views and experiences. This report highlights the comments we received from young people about mental health support. -
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Bolton LA are in the stages of re-tendering the home care provision and we therefore wanted to bring some service user experience to inform this process. This report highlights peoples experiences in quality monitoring and the incentives processes. -
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Read the report from our Enter and View at Glenbank care home. We spoke to staff and residents and made our own observations which has led to some interesting findings and some recommendations for improvement. -
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Read our full report on our visit to Knightswood care home. We spoke to staff and residents as well as observing practices throughout the day before writing our report which includes our full findings and recommendations. -
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Read our report following our visit to observe the practices at Rivington View. We spoke to both staff and residents and this report contains our full findings and observations together with the recommendations we put forward following our visit -
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Read our yearly report to find up what we have been up to, how we have been helping people and how we have helped improve services over the last year -
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We are doing thematic research on the subject of men’s health. As part of this work we visited the Bolton Service User Recovery Forum (BSURF) which is a peer support group to get experiences and view of the support they receieved from their GP. -
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This project engaged with younger people around their experiences of emotional health and well-being. This report highlights the difficulties that young people may face due to poor emotional health and well-being. -
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Read our report from our visit to Withins. We spoke to staff and residents as well as observing practices whilst we were there. Our report contains our full findings and a copy of the recommendations we put forward following our visit. -
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Researches visited various sites where men attend on a social basis and conducted semi-structured interviews. Conversations focused onl views on service delivery, healthy lifestyles, mental health and health information. -
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Read our Enter and View report to find out what we learnt when we visited The Four Seasons Care Home. We spoke to staff and residents as well as recording our own observations which has led to us making some recommendations. -
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Read our report from our visit to Woodlands. We visited to talk to staff and residents about the service as well as to observe practices throughout the time we were there. Our report contains full details of our findings and recommendations -
Advice and Information -
Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment. -
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We collected peoples views on the adapability of an electronic care record through an open survey available to the people of Bolton. This report highlights our findings and our recommendations based on the people's views. -
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Changes were made to eligibility criteria for podiatry services in Bolton. Following thise a number of comments were made to us. This report presents these views to illustrate how service changes can affect patients. -
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The Bolton GP Federation asked Healthwatch to develop and deliver a small piece of public engagement to gather patient’s views and ideas about what aspects of such a service would improve their experience of accessing health and well-being services. -
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This project aimed to help inform how the primary care workforce chould be structured and the future use of technologies to help support communication. We asked people for thier views on their preferred methods of communication and why.