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This report follows on from our 2014 report which instigated meetings both locally and nationally with oral health professionals. In our report we highlight the responses from local care homes about the level of oral care available to residents. -
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Read our report detailing our findings and recommendations for improvement from our visit to Greenlands Residental Home. We were able to talk to staff and residents as well as record our own observations to get a full overview of the residentail home -
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Read our full report on our visit to Hyde Lea care home. We spoke to staff and residents as well as observing practices throughout the day. Our report contains the details of our findings together with our recommendations. -
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Read our report on our visit to Meadowbank House, where we spoke to staff and residents as well as observing practices throughout the day. This report details all our findings together with the recommendations we put forward. -
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We engaged with families during 4 baby clinics during March & April. The purpose was to capture people's experience of the service and other more general health or social care services and to identify examples of good practice. -
Report -
Read our annual report to find out the differences we have been making in Bolton. Learn how we have helped people, how we have improved services and how our volunteers have been involved with our work. -
Report -
We visited St Catherines to observe their practices and talk to their staff and residents. Our report contains our full findings and our recommendations that were made following on from our visit. -
Report -
This report highlights the publics views on waste around medicines and the way they are dispensed, peoples knowledge of the minor aliments service and the publics knowledge around pharmicies and the services they offer. -
Report -
Read our Enter and View report to discover what we found when we visited Darley Court. We spoke to staff and residents and observed the running of the home across the course of the day. Our report contains our findings and recommendations. -
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Read our report following our visit to Southlands. We observed practices throughout the time we were there and spoke to both staff and residents. Our report contains our full findings together with the recommendations we put forward. -
Report -
This piece of work aimed to explore how far Bolton has come in terms of embedding co-design, how useful the group feels, to what extent the group feel they are meeting their objectives and how members feel their work can continue in the long term -
Report -
The Engagement Alliance team (Healthwatch Bolton and Bolton CVS) embarked on public engagement work within Neighbourhoods that woulddevelop continous engagement across the neighbourhood. -
Report -
The purpose of this research is to investigate what would encourage/discourage people when considering independent living options for themselves or for loved ones. We asked a number of questions about environment, amenities and support that will help -
Report -
Bolton GP Federation took over Shanti Medical Centre in Daubhill, Bolton in late July 2018. The GP Federation wanted to engage with the patients registered at the practice on
patient preferences with regards to the practical aspects of running it. -
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This report presents the comments from Jubilee Centre users. These groups include staff, service users & their carers, and local residents. This engagement explored the service users views across the two sites. -
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This new report responds to two findings in the neighbourhood study:
o A need for co-design in the remodelling of primary care services.
o Community interest and understanding -
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Exploring the understanding from the voluntary sector of the new primary care roles, how the voluntary sector link to these roles and potential barriers to accessing the new primary care roles. -
Report -
read our report from our visit to Hollands nursing home, where we spoke to staff and residents as well as recording our own observations. Our report contains details of all our findings as well as any recommendations we made. -
Report -
As part of their new Home Care Quality Improvement Programme Bolton Local Authority have worked with some representatives of home care services to try to understand why relationships between service providers and clients are sometimes difficult. -
Report -
This work builds on the neighbourhood reports and responds to need for co-design of primary care services and community interest in respect of understanding of new primary care models and access arrangements for the new practitioners. -
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A report published in March 2019 containing information on how we should communicate with people. -
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Read our report following our visit to Rivington View. We talked to staff and residents about the home as well as observing practices throughout the day. Our report contains our full findings and the recommendations we made. -
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Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
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Advice and Information -
Find out what support is available to help you travel to your hospital appointments. -
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Have a look at what we're currently working on