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We runs a series of corridor events at Royal Bolton Foundation Trust Hospital sites talking to patients about their views and experiences. This report highlights the comments we received from young people about mental health support. -
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Bolton LA are in the stages of re-tendering the home care provision and we therefore wanted to bring some service user experience to inform this process. This report highlights peoples experiences in quality monitoring and the incentives processes. -
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Read the report from our Enter and View at Glenbank care home. We spoke to staff and residents and made our own observations which has led to some interesting findings and some recommendations for improvement. -
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Read our full report on our visit to Knightswood care home. We spoke to staff and residents as well as observing practices throughout the day before writing our report which includes our full findings and recommendations. -
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Read our report following our visit to observe the practices at Rivington View. We spoke to both staff and residents and this report contains our full findings and observations together with the recommendations we put forward following our visit -
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Read our yearly report to find up what we have been up to, how we have been helping people and how we have helped improve services over the last year -
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We are doing thematic research on the subject of men’s health. As part of this work we visited the Bolton Service User Recovery Forum (BSURF) which is a peer support group to get experiences and view of the support they receieved from their GP. -
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This project engaged with younger people around their experiences of emotional health and well-being. This report highlights the difficulties that young people may face due to poor emotional health and well-being. -
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Read our report from our visit to Withins. We spoke to staff and residents as well as observing practices whilst we were there. Our report contains our full findings and a copy of the recommendations we put forward following our visit. -
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Researches visited various sites where men attend on a social basis and conducted semi-structured interviews. Conversations focused onl views on service delivery, healthy lifestyles, mental health and health information. -
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Read our Enter and View report to find out what we learnt when we visited The Four Seasons Care Home. We spoke to staff and residents as well as recording our own observations which has led to us making some recommendations. -
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Read our report from our visit to Woodlands. We visited to talk to staff and residents about the service as well as to observe practices throughout the time we were there. Our report contains full details of our findings and recommendations -
Advice and Information -
Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment. -
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We collected peoples views on the adapability of an electronic care record through an open survey available to the people of Bolton. This report highlights our findings and our recommendations based on the people's views. -
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Changes were made to eligibility criteria for podiatry services in Bolton. Following thise a number of comments were made to us. This report presents these views to illustrate how service changes can affect patients. -
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The Bolton GP Federation asked Healthwatch to develop and deliver a small piece of public engagement to gather patient’s views and ideas about what aspects of such a service would improve their experience of accessing health and well-being services. -
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This project aimed to help inform how the primary care workforce chould be structured and the future use of technologies to help support communication. We asked people for thier views on their preferred methods of communication and why. -
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We organised a forum to further explore people’s views on health related peer to peer support type activity. A number of organisations and groups who use this model were invited, along with the general public, to share their views and experiences. -
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We visited a prostate cancer support group to speak to attendees about prostate specific services but also health care in its wider spectrum. This reports highlights the responses and views we received. -
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Read our report to discover our full findings during our visit to Sunnyside. We spoke to staff and residents as well as observing practices during the time we were there. Our report also includes the recommendations we put forward following our visit -
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Read our report from our visit to Lever Edge. We spoke to staff and residents as well as observing practices throughout the day. Our report contains full details of all our findings together with the recommendations we put forward. -
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In this report we highlight our findings regarding what people understand the health and care concerns are faced by those in work. For the purposes of this study we focused on workers at a single, large office site in Bolton. -
Advice and Information -
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect. -
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We worked with Healthwatch Wigan and Leigh to promote an online survey to gather expert by experiences, views and comments regarding Bolton council's proposed changes to its wheelchair eligibility criteria. -
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This report into the term ambulatory care finds out if the public understand the term, how we could better describe it, the pros and cons to the idea including whether people actually supported the idea of a home / virtual ward.
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Advice and Information -
The number of people being cared for in their own homes is increasing but what should you expect from home care services? -
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As part of our aim to improve understanding of the role of Technology Enabled Care (TEC) we invited members of the public were invited to view and see demonstrations of electronic monitoring devices, disability/care aids and health related apps. -
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Read our report following our visit to Rivington inpatient service. We spoke to staff and residents as well as observing practices throughout the day. Our report includes full details of all our findings including the recommendations we put forward -
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We have been looking to identify young carers find out more about their experiences. This report highlights their views on their experiences, self-identification and support needs. -
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This report highlights the current experiences of young carers, what technology they use and how benefical that technology is to their role as a young carer. -
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This forum was based on the work by Healthwatch, which featured views on health by employees at a local organisation. 20 individuals attended the forum which included members of the general public as well as representatives from various organisations -
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As part of the ongoing work with the Bolton Engagement Alliance, this report focuses on understanding views on existing services in the local area, explore what services are needed and issues with distance and willingness to travel to services. -
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Our engagement work in Breightmet & Little Lever resulted in this report publishing the views and concerns of residents across the areas of managing their own health and community assets. -
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This report highlights the feedback gained from attendees to our neighbourhood engagement event held in Chorley Roads. It shows what local residents believe are their community assets and have a conversation about managing health and and well-being. -
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Our report, containing information about the Bolton Neighbourhood Engagement in Crompton & Halliwell, highlights the issues and concerns raised by residents over the community assets and their thoughts around managing their own health and well-being. -
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This report provides the main findings of neighbourhood workshops aimed at bringing Bolton residents together to explore Bolton’s locality plan and share ideas, experiences and opinions. -
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Across the area of Bolton one of the topics considered important for staying healthy was workforce behaviour/ We held neighbourhood workshops and this report contains all the comments we collected at the workshop so that they can be considered. -
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This report provides the main findings of neighbourhood workshops aimed at bringing Bolton residents together to explore Bolton’s locality plan and share ideas, experiences and opinions. -
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This report highlights the feedback from our engagement event held in Horwich & Blackrod. The hope was to find out what local residents believe are their community assets and have a conversation about managing health and well-being. -
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Our report highlights the responses gathered from residents in Turton, from the neighbourhood engagement event discussing community assets and managing your own health and well-being. -
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This report highlights the issues and concerns raised in our Neighbourhood Engagement in Westhoughton. Read what the community thoughts on managing health and well-being and the dicsussions around community assets. -
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This report contains information collected from residents at the Bolton Neighbourhood Engagement in Farnworth & Kearsley around the subjects of managing their own health and well-being together with what they believed to be their community assets. -
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Our project aimed to find out what local residents believe are their community assets and have a conversation about managing health and well-being. Our report published our findings from the feedback we recieved. -
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Across the borough the subject of transport was often cited as a barrier to staying well. This report contains the comments concerning this subject in order that the topic can be considered by people responsible for workforce development. -
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This report highlights the feedback gained from attendees to our neighbourhood engagement event. The hope was to find out what local residents believe are their community assets and have a conversation about managing health and well-being.