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We runs a series of corridor events at Royal Bolton Foundation Trust Hospital sites talking to patients about their views and experiences. This report highlights the comments we received from young people about mental health support. -
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Bolton LA are in the stages of re-tendering the home care provision and we therefore wanted to bring some service user experience to inform this process. This report highlights peoples experiences in quality monitoring and the incentives processes. -
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Read the report from our Enter and View at Glenbank care home. We spoke to staff and residents and made our own observations which has led to some interesting findings and some recommendations for improvement. -
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Read our full report on our visit to Knightswood care home. We spoke to staff and residents as well as observing practices throughout the day before writing our report which includes our full findings and recommendations. -
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Read our report following our visit to observe the practices at Rivington View. We spoke to both staff and residents and this report contains our full findings and observations together with the recommendations we put forward following our visit -
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Read our yearly report to find up what we have been up to, how we have been helping people and how we have helped improve services over the last year -
Report -
We are doing thematic research on the subject of men’s health. As part of this work we visited the Bolton Service User Recovery Forum (BSURF) which is a peer support group to get experiences and view of the support they receieved from their GP. -
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This project engaged with younger people around their experiences of emotional health and well-being. This report highlights the difficulties that young people may face due to poor emotional health and well-being. -
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Read our report from our visit to Withins. We spoke to staff and residents as well as observing practices whilst we were there. Our report contains our full findings and a copy of the recommendations we put forward following our visit. -
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Researches visited various sites where men attend on a social basis and conducted semi-structured interviews. Conversations focused onl views on service delivery, healthy lifestyles, mental health and health information. -
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Read our Enter and View report to find out what we learnt when we visited The Four Seasons Care Home. We spoke to staff and residents as well as recording our own observations which has led to us making some recommendations. -
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Read our report from our visit to Woodlands. We visited to talk to staff and residents about the service as well as to observe practices throughout the time we were there. Our report contains full details of our findings and recommendations -
Advice and Information -
Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment. -
Report -
We collected peoples views on the adapability of an electronic care record through an open survey available to the people of Bolton. This report highlights our findings and our recommendations based on the people's views. -
Report -
Changes were made to eligibility criteria for podiatry services in Bolton. Following thise a number of comments were made to us. This report presents these views to illustrate how service changes can affect patients. -
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The Bolton GP Federation asked Healthwatch to develop and deliver a small piece of public engagement to gather patient’s views and ideas about what aspects of such a service would improve their experience of accessing health and well-being services. -
Report -
This project aimed to help inform how the primary care workforce chould be structured and the future use of technologies to help support communication. We asked people for thier views on their preferred methods of communication and why. -
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This piece of work aimed to explore how far Bolton has come in terms of embedding co-design, how useful the group feels, to what extent the group feel they are meeting their objectives and how members feel their work can continue in the long term -
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The Engagement Alliance team (Healthwatch Bolton and Bolton CVS) embarked on public engagement work within Neighbourhoods that woulddevelop continous engagement across the neighbourhood. -
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The purpose of this research is to investigate what would encourage/discourage people when considering independent living options for themselves or for loved ones. We asked a number of questions about environment, amenities and support that will help -
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Bolton GP Federation took over Shanti Medical Centre in Daubhill, Bolton in late July 2018. The GP Federation wanted to engage with the patients registered at the practice on
patient preferences with regards to the practical aspects of running it. -
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This report presents the comments from Jubilee Centre users. These groups include staff, service users & their carers, and local residents. This engagement explored the service users views across the two sites. -
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This new report responds to two findings in the neighbourhood study:
o A need for co-design in the remodelling of primary care services.
o Community interest and understanding -
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Exploring the understanding from the voluntary sector of the new primary care roles, how the voluntary sector link to these roles and potential barriers to accessing the new primary care roles. -
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read our report from our visit to Hollands nursing home, where we spoke to staff and residents as well as recording our own observations. Our report contains details of all our findings as well as any recommendations we made. -
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As part of their new Home Care Quality Improvement Programme Bolton Local Authority have worked with some representatives of home care services to try to understand why relationships between service providers and clients are sometimes difficult. -
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This work builds on the neighbourhood reports and responds to need for co-design of primary care services and community interest in respect of understanding of new primary care models and access arrangements for the new practitioners. -
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A report published in March 2019 containing information on how we should communicate with people. -
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Read our report following our visit to Rivington View. We talked to staff and residents about the home as well as observing practices throughout the day. Our report contains our full findings and the recommendations we made. -
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Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
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