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This report aims to see to what extent GP practices are providing clear and consistent information in an easy to access format, and to highlight any areas of good practice to inform local communication strategies. -
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This report is part of a wider project to explore what patients think of ‘neighbourhood hubs’ and to gather views and ideas about what aspects of such a service would improve their experience of accessing health and wellbeing services. -
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This report examines what the people of Farnworth think about the physical location of services in their area. Itis part of a wider project to explore what patients think of ‘neighbourhood hubs’ . -
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We spoke to people to find out their views on waiting times specifically for GP / primary care, physiotherapy, podiatry and ear syringing. -
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Read what we have been up to and how we have had an impact in the community. Learn about our projects and find out our plans for next year in this report. -
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This report is based on comments collected by the Clinical Commissioning Group engagement staff at the NHS 70 event. We were asked to analyse the data and produce a report to allow people to connect and understand the NHS better. -
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We conducted this project to find out peoples experiences with relation to the ophthalmology department. Focusing on how patients were managing with access to appointments, waiting times and the quality of service.
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You have the power to help make change happen. It Starts With You. -
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Read our report produced following our visit to Wingates. We spoke to staff and residents as well as observing practices whilst we were there. Our report contains our full findings together with the recommendations put forward following our visit -
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If you can't find the right support, Healthwatch is here for you. In times of worry or stress, we can be there to find you the best place to go for help, whether it's finding an NHS dentist, how to make a complaint or where to go for extra support. Find out more in our video below. -
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Our report will enable those with experience of palliative and end of life care as well as the general public to share their experiences, thoughts, knowledge, and desire’s and inform best practice for all providers. -
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We looked at what makes carer friendly experiences. This report highlights which areas carers feel they face the most challenges with and where they feel most / least supported across housing, care and support, education, work and community sectors -
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We're here to find out matters to you and to help make sure your views shape the support you need. -
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Read our findings from our Enter and View visit to Abafields care home, where we talk to both staff and residents about the service provided. -
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Read our report following our visit to Sepnnymore. We observed practices during the time that we were there along with talking to both the staff and residents. Our report contains our full findings and recommendations made following our visit. -
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Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.