1. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  2. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  3. Ambulatory Care

    Report -

    The purpose of this work was to find out what people understood by the term 'ambulatory care' and what they thought of the service it provided.

  4. Ambulatory Care

    Report -

    This report into the term ambulatory care finds out if the public understand the term, how we could better describe it, the pros and cons to the idea including whether people actually supported the idea of a home / virtual ward.

  5. Bolton Foundation Trust - Ophthalmology Snapshot

    Report -

    We conducted this project to find out peoples experiences with relation to the ophthalmology department. Focusing on how patients were managing with access to appointments, waiting times and the quality of service.

  6. Rivington Unit Corridor Event

    Report -

    Healthwatch conduct regular corridor events at various Bolton FT NHS services. This report covers the comments received when visiting the Rivington Unit.

  7. The Unusal Walk Around

    Report -

    This report is based on our volunteer’s experience of Bolton hospital. As a wheelchair user we asked if they would like to help us identify if there were any areas of concerns with regards to access or remit that were not following regulations.

  8. Public Views about NHS Wheelchair Services

    Report -

    We worked with Healthwatch Wigan and Leigh to promote an online survey to gather expert by experiences, views and comments regarding Bolton council's proposed changes to its wheelchair eligibility criteria.

  9. Bolton Electronic Shared Care Record

    Report -

    We collected peoples views on the adapability of an electronic care record through an open survey available to the people of Bolton. This report highlights our findings and our recommendations based on the people's views.

  10. Engagement Alliance - Breightmet and Little Lever Snapshot

    Report -

    As part of the ongoing work with the Bolton Engagement Alliance, this report focuses on understanding views on existing services in the local area, explore what services are needed and issues with distance and willingness to travel to services.

  11. Local Information and Helplines

    Advice and Information -

    Here you will find many sources of useful information and advice

  12. Hospital Discharge during Covid 19 - Report 2020

    Report -

    The report, Discharge to Assess: 590 people’s stories, explores the impact the new processes have had since their introduction in March to help manage the sudden rise in COVID-19 patients.

  13. People's Experience of Hospital Discharge - Staff Interviews Bolton findings

    Report -

    Together with the national report - People's Experiences of Hospital Discharge during Covid 19, there are also some local findings from staff interviews in Bolton

  14. Health and Care Priorities Consultation Report 2021-22

    Report -

    The top three health and care priorities you asked us to look at this year are: Primary Care, Secondary Care, and Adult Mental Health. See the report for more detail

  15. What are people in Bolton saying about Hospital Waiting Times

    Report -

    Earlier this year we asked people to tell us about their experience of waiting for hospital treatment. Covid 19 has placed a huge strain on the NHS and social care and has created a backlog of patients needing treatment at a hospital.

  16. Annual Report 2021-22

    Report -

    Have a read of our latest annual report for 2021-22- Championing What Matters to You

  17. People's Perceptions of Virtual Health Care

    News -

    We asked you to tell us about your experiences of having either a telephone or a video appointment with a health care professional

  18. Remembering Jim Sherrington

    Advice and Information -

    One of our long-serving trustees of Healthwatch Bolton sadly passed away in June 2023.

  19. NHS Workforce Plan

    News -

    Thousands of doctors, nurses, dentists and other healthcare staff will be trained in England every year as part of the first ever Long Term Workforce Plan published by the NHS and backed by the Government today.

  20. Smears Means Years

    Report -

    The Smears Means Years project has continued to be rolled out across Bolton, bringing life-saving cervical cancer screening opportunities into communities

  21. Junior Doctors Industrial Action Strikes

    Advice and Information -

    Junior doctors at some GP practices and all NHS hospitals are taking industrial action now. This will be the longest stretch of industrial action by junior doctors to date. This started at 7am on 3rd January 2024 and will conclude at 7am on 9th January 2024. See below information from Mark Fisher - Chief Executive of Greater Manchester Integrated Care Board

  22. Quarterly Intelligence Reports 2023-24

    News -

    Read our quarterly intelligence reports. The reports contain feedback that the public has shared with us. The feedback is then shared with commissioners and providers of health and care services to help bring improvements to services.

  23. Seven pieces of information that you should expect to receive after being diagnosed with dementia

    Advice and Information -

    Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis.

  24. Carer Friendly Communities

    Report -

    We looked at what makes carer friendly experiences. This report highlights which areas carers feel they face the most challenges with and where they feel most / least supported across housing, care and support, education, work and community sectors

  25. Carers Group Work - Loneliness and Isolation

    Report -

    We carried out a piece of work surrounding the issues of loneliness and isolation throughout 2018 and 2019. This report summarises the findings of our survey into loneliness and isolations felt by carers.

  26. People’s Views on Health and Work

    Report -

    This forum was based on the work by Healthwatch, which featured views on health by employees at a local organisation. 20 individuals attended the forum which included members of the general public as well as representatives from various organisations

  27. Health Issues in the Workplace

    Report -

    In this report we highlight our findings regarding what people understand the health and care concerns are faced by those in work. For the purposes of this study we focused on workers at a single, large office site in Bolton.

  28. Health and Support in the Workplace

    Report -

    A report produced in August 2019 containing information about health and support in the workplace.

  29. Thinking and Talking about Palliative Care

    Report -

    Our report will enable those with experience of palliative and end of life care as well as the general public to share their experiences, thoughts, knowledge, and desire’s and inform best practice for all providers.

  30. Young Carers - What I do is just 'normal'

    Report -

    We have been looking to identify young carers find out more about their experiences. This report highlights their views on their experiences, self-identification and support needs.

  31. Young Carers - Comments on TEC Use

    Report -

    This report highlights the current experiences of young carers, what technology they use and how benefical that technology is to their role as a young carer.

  32. Unpaid Carers Project - Loneliness and Isolation

    Report -

    We explored the issues of loneliness and isolation amongst our many unpaid carers in the Bolton community.

  33. Annual Report 2022-23

    Report -

    Our annual report for 2022-23 is now available

  34. Bolton Safeguarding Adults Board - Annual Report 2022 - 2023

    Report -

    Bolton Safeguarding Adults Board are committed to continuous improvement, learning from experience, and enabling adults at risk of neglect and abuse to have a voice.

  35. Child and Adolescent Mental Health Service (CAMHS) Survey

    Advice and Information -

    Healthwatch in Greater Manchester are interested in hearing from children and young people, and parents and carers, about their experiences of the pathway to accessing (or trying to access) CAMHS.

    The project aim is to establish whether the current mental health care pathway is effective in identifying and helping children and young people (CYP) to access the support they need in a timely and effective way, which leads to positive outcomes for themselves, their families or carers.

    We would like to hear from those having accessed this service for all conditions, including those who may have accessed the Autism/ADHD diagnostic pathways. There are two surveys, one for children and young people, and one for parents and carers

  36. Annual Report 2018/2019

    Report -

    Find out what we got up to last year!