1. Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.
  2. Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.
  3. Report -

    The purpose of this work was to find out what people understood by the term 'ambulatory care' and what they thought of the service it provided.
  4. Report -

    This report into the term ambulatory care finds out if the public understand the term, how we could better describe it, the pros and cons to the idea including whether people actually supported the idea of a home / virtual ward.

  5. Report -

    We conducted this project to find out peoples experiences with relation to the ophthalmology department. Focusing on how patients were managing with access to appointments, waiting times and the quality of service.
  6. Report -

    Healthwatch conduct regular corridor events at various Bolton FT NHS services. This report covers the comments received when visiting the Rivington Unit.
  7. Report -

    This report is based on our volunteer’s experience of Bolton hospital. As a wheelchair user we asked if they would like to help us identify if there were any areas of concerns with regards to access or remit that were not following regulations.
  8. Report -

    We worked with Healthwatch Wigan and Leigh to promote an online survey to gather expert by experiences, views and comments regarding Bolton council's proposed changes to its wheelchair eligibility criteria.
  9. Report -

    We collected peoples views on the adapability of an electronic care record through an open survey available to the people of Bolton. This report highlights our findings and our recommendations based on the people's views.
  10. Report -

    As part of the ongoing work with the Bolton Engagement Alliance, this report focuses on understanding views on existing services in the local area, explore what services are needed and issues with distance and willingness to travel to services.
  11. Advice and Information -

    Here you will find many sources of useful information and advice
  12. Report -

    The report, Discharge to Assess: 590 people’s stories, explores the impact the new processes have had since their introduction in March to help manage the sudden rise in COVID-19 patients.
  13. Report -

    Together with the national report - People's Experiences of Hospital Discharge during Covid 19, there are also some local findings from staff interviews in Bolton
  14. Report -

    The top three health and care priorities you asked us to look at this year are: Primary Care, Secondary Care, and Adult Mental Health. See the report for more detail
  15. Report -

    Earlier this year we asked people to tell us about their experience of waiting for hospital treatment. Covid 19 has placed a huge strain on the NHS and social care and has created a backlog of patients needing treatment at a hospital.
  16. Report -

    Have a read of our latest annual report for 2021-22- Championing What Matters to You
  17. News -

    We asked you to tell us about your experiences of having either a telephone or a video appointment with a health care professional
  18. Advice and Information -

    One of our long-serving trustees of Healthwatch Bolton sadly passed away in June 2023.
  19. News -

    Thousands of doctors, nurses, dentists and other healthcare staff will be trained in England every year as part of the first ever Long Term Workforce Plan published by the NHS and backed by the Government today.
  20. Report -

    The Smears Means Years project has continued to be rolled out across Bolton, bringing life-saving cervical cancer screening opportunities into communities
  21. Advice and Information -

    Junior doctors at some GP practices and all NHS hospitals are taking industrial action now. This will be the longest stretch of industrial action by junior doctors to date. This started at 7am on 3rd January 2024 and will conclude at 7am on 9th January 2024. See below information from Mark Fisher - Chief Executive of Greater Manchester Integrated Care Board
  22. News -

    Read our quarterly intelligence reports. The reports contain feedback that the public has shared with us. The feedback is then shared with commissioners and providers of health and care services to help bring improvements to services.
  23. Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.
  24. Advice and Information -

    End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.
  25. Advice and Information -

    Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough.
  26. Report -

    As part of our aim to improve understanding of the role of Technology Enabled Care (TEC) we invited members of the public were invited to view and see demonstrations of electronic monitoring devices, disability/care aids and health related apps.
  27. Report -

    We organised a forum to further explore people’s views on health related peer to peer support type activity. A number of organisations and groups who use this model were invited, along with the general public, to share their views and experiences.
  28. Report -

    Changes were made to eligibility criteria for podiatry services in Bolton. Following thise a number of comments were made to us. This report presents these views to illustrate how service changes can affect patients.
  29. Report -

    Our engagement officers spoke to people at a local dementia café to gain comments, experiences and views on the topic of dementia.
  30. Blog -

    Our volunteer Rosie Adamson-Clark talks about what shielding is really like - this is her story
  31. Report -

    Thank you to everyone who took the time to complete our survey telling us how Covid 19 has been affecting your health and wellbeing. You also told us about some of the great things you have been doing that keeps you well.
  32. Advice and Information -

    Public Health, Greater Manchester Combined Authority and Bolton NHS have put together a booklet to support you with advice on looking after your mental health and accessing services during lockdown and has plenty of tips on beating anxiety.
  33. Report -

    Read our report following our visit to Rivington inpatient service. We spoke to staff and residents as well as observing practices throughout the day. Our report includes full details of all our findings including the recommendations we put forward
  34. News -

    We are looking to find out how the crisis is affecting people's day to day lives and how they are managing to cope through COVID-19.
  35. Advice and Information -

    Find out where you can go to get a dentist appointment in Bolton, where to go for urgent dental care, how to make a complaint and how to share your experience.
  36. Report -

    We wanted to gather and analyse a comprehesive set of responses from people in Greater Manchester on some of the key topics in the NHS Long Term Plan.
  37. Report -

    The purpose of this research is to investigate what would encourage/discourage people when considering independent living options for themselves or for loved ones. We asked a number of questions about environment, amenities and support that will help
  38. Report -

    Bolton GP Federation took over Shanti Medical Centre in Daubhill, Bolton in late July 2018. The GP Federation wanted to engage with the patients registered at the practice on
    patient preferences with regards to the practical aspects of running it.
  39. Report -

    This report presents the comments from Jubilee Centre users. These groups include staff, service users & their carers, and local residents. This engagement explored the service users views across the two sites.
  40. Report -

    Wo engage with people about neighbourhood level health services, comparing results with our 2017 Farnworth Neighbourhood Hubs study. To gather views and ideas about what would improve the experience of accessing future health and wellbeing services.
  41. Report -

    Our proposal was to work with staff from ‘NHS Business Services, employees used allocated annual volunteering time to gather interview responses from their colleagues covering views on working well on local services, workplace health and dentistry.
  42. Report -

    A questionnaire was developed by Healthwatch Oldham and built on work done by some Greater Manchester LINks who had looked at patient transport in previous years. Nine local Healthwatch undertook the durvey as a joint piece of work.