1. What should you expect when it comes to care for your teeth?

    Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.

  2. Accessing NHS Dentistry in Bolton

    Report -

    Over the last year we have received a lot of feedback about dentistry, so this report highlights the responses we recevied when talking to the public. We heard the examples of good practice as well as the areas creating most problems for patients.

  3. Oral Health Care in Residential Care Homes

    Report -

    This report follows on from our 2014 report which instigated meetings both locally and nationally with oral health professionals. In our report we highlight the responses from local care homes about the level of oral care available to residents.

  4. Engagement Alliance - Breightmet and Little Lever Snapshot

    Report -

    As part of the ongoing work with the Bolton Engagement Alliance, this report focuses on understanding views on existing services in the local area, explore what services are needed and issues with distance and willingness to travel to services.

  5. Accessing NHS Dentistry Care and Treatment

    Advice and Information -

    Find out where you can go to get a dentist appointment in Bolton, where to go for urgent dental care, how to make a complaint and how to share your experience.

  6. Health service messages: November COVID-19 national lockdown - Greater Manchester Health and Social Care Partnership

    Advice and Information -

    Greater Manchester Health and Social Care Partnership have released health and care information during the lock down period

  7. Health and Care Priorities Consultation Report 2021-22

    Report -

    The top three health and care priorities you asked us to look at this year are: Primary Care, Secondary Care, and Adult Mental Health. See the report for more detail

  8. Greater Manchester NHS Dentistry Report

    News -

    Across Greater Manchester local Healthwatch organisations recorded 102 enquiries regarding NHS dentistry in 2019/20. That figure increased to 650 in the period April 2020 to March 2021. A six-fold increase.

  9. Trustee Board Minutes - 11th October 2021

    Report -

    Governance - Trustee Board Minutes - 11th October 2021

  10. What people have told us about dentistry

    Report -

    Lack of access to NHS dentistry has exploded as an issue for people over the last 18 months. We’ve heard from people up and down the country desperate to access the care they need.

  11. Annual Report 2021-22

    Report -

    Have a read of our latest annual report for 2021-22- Championing What Matters to You

  12. Access to NHS Dentistry & Health and Wellbeing

    Report -

    Access to NHS Dentistry is problematic in Bolton and is affecting the health and wellbeing of people unable to access good dental care

  13. Annual Report 2022-23

    Report -

    Our annual report for 2022-23 is now available

  14. NHS Workforce Plan

    News -

    Thousands of doctors, nurses, dentists and other healthcare staff will be trained in England every year as part of the first ever Long Term Workforce Plan published by the NHS and backed by the Government today.

  15. New report calls for fundamental reform of NHS dental care

    Advice and Information -

    A new report by MPs into dental care, which draws upon the experiences people have shared with us, has called for urgent reform so more people can access an NHS dentist.

  16. Quarterly Intelligence Reports 2023-24

    News -

    Read our quarterly intelligence reports. The reports contain feedback that the public has shared with us. The feedback is then shared with commissioners and providers of health and care services to help bring improvements to services.

  17. 10 top tips to get the most out of your dental appointment

    Advice and Information -

    Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.

  18. Registering with your GP: understanding your rights

    Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  19. Accessibility checklist for GP surgeries

    Advice and Information -

    Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough.

  20. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  21. Bolton GP websites audit

    Report -

    This report aims to see to what extent GP practices are providing clear and consistent information in an easy to access format, and to highlight any areas of good practice to inform local communication strategies.

  22. Experiences of GP support from people with histories of addiction

    Report -

    We are doing thematic research on the subject of men’s health. As part of this work we visited the Bolton Service User Recovery Forum (BSURF) which is a peer support group to get experiences and view of the support they receieved from their GP.

  23. Health Visiting Service

    Report -

    We engaged with families during 4 baby clinics during March & April. The purpose was to capture people's experience of the service and other more general health or social care services and to identify examples of good practice.

  24. Out of Hours Service at Waters Meeting Health Centre

    Report -

    This report is based on a corridor event where we aimed to ask patients what factors they take into consideration when choosing to use the out of hours service and to elicit the views of patients about their experiences of using the service.

  25. People's Views on Health Related Peer Support Groups

    Report -

    We organised a forum to further explore people’s views on health related peer to peer support type activity. A number of organisations and groups who use this model were invited, along with the general public, to share their views and experiences.

  26. Towards A Set Of Patient Experience Outcomes

    Report -

    The Bolton GP Federation asked Healthwatch to develop and deliver a small piece of public engagement to gather patient’s views and ideas about what aspects of such a service would improve their experience of accessing health and well-being services.

  27. Who Are You Seeing Today

    Report -

    This project aimed to help inform how the primary care workforce chould be structured and the future use of technologies to help support communication. We asked people for thier views on their preferred methods of communication and why.

  28. Bolton Electronic Shared Care Record

    Report -

    We collected peoples views on the adapability of an electronic care record through an open survey available to the people of Bolton. This report highlights our findings and our recommendations based on the people's views.

  29. Views on waiting times at Chorley Road

    Report -

    This report is part of a project commissioned from Healthwatch Bolton by Bolton GP Federation. The work took place at various sites in the Chorley Roads area.

  30. Neighbourhood hubs report

    Report -

    In Bolton, no other engagement activity has taken place with the public on the subject of LCO’s and so patients views on how a good Local Care Organisation would shape up were not known. We undertook engagement work to find out their views.

  31. Locating public services in Farnworth

    Report -

    This report examines what the people of Farnworth think about the physical location of services in their area. Itis part of a wider project to explore what patients think of ‘neighbourhood hubs’ .

  32. What people think about waiting times

    Report -

    We spoke to people to find out their views on waiting times specifically for GP / primary care, physiotherapy, podiatry and ear syringing.

  33. Primary care roles CVS report

    Report -

    Exploring the understanding from the voluntary sector of the new primary care roles, how the voluntary sector link to these roles and potential barriers to accessing the new primary care roles.

  34. Primary care working for all

    Report -

    This work builds on the neighbourhood reports and responds to need for co-design of primary care services and community interest in respect of understanding of new primary care models and access arrangements for the new practitioners.

  35. New primary care roles

    Report -

    This new report responds to two findings in the neighbourhood study:
    o A need for co-design in the remodelling of primary care services.
    o Community interest and understanding

  36. Local Information and Helplines

    Advice and Information -

    Here you will find many sources of useful information and advice

  37. Hospital Discharge during Covid 19 - Report 2020

    Report -

    The report, Discharge to Assess: 590 people’s stories, explores the impact the new processes have had since their introduction in March to help manage the sudden rise in COVID-19 patients.

  38. People's Experience of Hospital Discharge - Staff Interviews Bolton findings

    Report -

    Together with the national report - People's Experiences of Hospital Discharge during Covid 19, there are also some local findings from staff interviews in Bolton

  39. Covid 19 Self-Isolation Support Pack

    Advice and Information -

    Self-isolation guide
    Self-isolating can be tough so Bolton Clinical Commissioning Group have created this helpful booklet with Bolton Council.

  40. NHS Digital General Practice Data for Planning and Research (GPDPR)

    Advice and Information -

    NHS Digital's daily collection of GP data

  41. Why is my GP Working Differently?

    News -

    You will have noticed that your GP is working a bit differently than what you may be used to since the start of the Covid 19 pandemic. Read the article below to find out some of the reasons why

  42. Accessing Care and your GP Practice

    Report -

    The Covid 19 pandemic has changed the way people can access their heath and care. Find out what people had to say about their GP and how things can be improved in our latest report

  43. Trustee board minutes - 6th Dec 2021

    Report -

    Governance - Trustee Board Minutes - 6th December 2021

  44. Primary Care - Enhanced Access Arrangements

    Report -

    This report contains feedback from the public about preferences for primary care extended provision in Bolton

  45. People's Perceptions of Virtual Health Care

    News -

    We asked you to tell us about your experiences of having either a telephone or a video appointment with a health care professional