-
Advice and Information -
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide. -
Report -
This report follows on from our 2014 report which instigated meetings both locally and nationally with oral health professionals. In our report we highlight the responses from local care homes about the level of oral care available to residents. -
Report -
Read our findings from our Enter and View visit to Abafields care home, where we talk to both staff and residents about the service provided. -
Report -
Read our Enter and View report from our visit to Beechville care home. We spoke to residents and staff about the service and observed the running of the day. Our report inlcudes our full findings and our recommendations. -
Report -
Read our Enter and View report from Blackrod House Residential Care Home. We spoke to staff and residents to assess the service that was being provided and this report contains our findings and our recommendations for improvement. -
Report -
Read our Enter and View report to discover what we found when we visited Darley Court. We spoke to staff and residents and observed the running of the home across the course of the day. Our report contains our findings and recommendations. -
Report -
Read our Enter and View report to find out what we learnt when we visited The Four Seasons Care Home. We spoke to staff and residents as well as recording our own observations which has led to us making some recommendations. -
Report -
Read the report from our Enter and View at Glenbank care home. We spoke to staff and residents and made our own observations which has led to some interesting findings and some recommendations for improvement. -
Report -
Read our report detailing our findings and recommendations for improvement from our visit to Greenlands Residental Home. We were able to talk to staff and residents as well as record our own observations to get a full overview of the residentail home -
Report -
read our report from our visit to Hollands nursing home, where we spoke to staff and residents as well as recording our own observations. Our report contains details of all our findings as well as any recommendations we made. -
Report -
Read our full report on our visit to Hyde Lea care home. We spoke to staff and residents as well as observing practices throughout the day. Our report contains the details of our findings together with our recommendations. -
Report -
Read our full report on our visit to Knightswood care home. We spoke to staff and residents as well as observing practices throughout the day before writing our report which includes our full findings and recommendations. -
Report -
Read our report from our visit to Lever Edge. We spoke to staff and residents as well as observing practices throughout the day. Our report contains full details of all our findings together with the recommendations we put forward. -
Report -
Read our report on our visit to Meadowbank House, where we spoke to staff and residents as well as observing practices throughout the day. This report details all our findings together with the recommendations we put forward. -
Report -
Read our report following our visit to Rivington View. We talked to staff and residents about the home as well as observing practices throughout the day. Our report contains our full findings and the recommendations we made. -
Report -
Read our report following our visit to observe the practices at Rivington View. We spoke to both staff and residents and this report contains our full findings and observations together with the recommendations we put forward following our visit -
Report -
Read our report following our visit to Southlands. We observed practices throughout the time we were there and spoke to both staff and residents. Our report contains our full findings together with the recommendations we put forward. -
Report -
Read our report following our visit to Sepnnymore. We observed practices during the time that we were there along with talking to both the staff and residents. Our report contains our full findings and recommendations made following our visit. -
Report -
We visited St Catherines to observe their practices and talk to their staff and residents. Our report contains our full findings and our recommendations that were made following on from our visit. -
Report -
Read our report to discover our full findings during our visit to Sunnyside. We spoke to staff and residents as well as observing practices during the time we were there. Our report also includes the recommendations we put forward following our visit -
Report -
Read our report produced following our visit to Wingates. We spoke to staff and residents as well as observing practices whilst we were there. Our report contains our full findings together with the recommendations put forward following our visit -
Report -
Read our report from our visit to Withins. We spoke to staff and residents as well as observing practices whilst we were there. Our report contains our full findings and a copy of the recommendations we put forward following our visit. -
Report -
Read our report from our visit to Woodlands. We visited to talk to staff and residents about the service as well as to observe practices throughout the time we were there. Our report contains full details of our findings and recommendations -
Report -
Read our annual report for this year - detailing what we have been up to and how we have been making a difference in our community -
Report -
The report, Discharge to Assess: 590 people’s stories, explores the impact the new processes have had since their introduction in March to help manage the sudden rise in COVID-19 patients. -
Report -
Together with the national report - People's Experiences of Hospital Discharge during Covid 19, there are also some local findings from staff interviews in Bolton -
Report -
This report is a review of care home websites in Bolton -
Report -
Bolton Safeguarding Adults Board are committed to continuous improvement, learning from experience, and enabling adults at risk of neglect and abuse to have a voice. -
Report -
Find out what we got up to last year! -
Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
Advice and Information -
Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough. -
Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
Report -
This report aims to see to what extent GP practices are providing clear and consistent information in an easy to access format, and to highlight any areas of good practice to inform local communication strategies. -
Report -
We are doing thematic research on the subject of men’s health. As part of this work we visited the Bolton Service User Recovery Forum (BSURF) which is a peer support group to get experiences and view of the support they receieved from their GP. -
Report -
We engaged with families during 4 baby clinics during March & April. The purpose was to capture people's experience of the service and other more general health or social care services and to identify examples of good practice. -
Report -
This report is based on a corridor event where we aimed to ask patients what factors they take into consideration when choosing to use the out of hours service and to elicit the views of patients about their experiences of using the service. -
Report -
We organised a forum to further explore people’s views on health related peer to peer support type activity. A number of organisations and groups who use this model were invited, along with the general public, to share their views and experiences. -
Report -
The Bolton GP Federation asked Healthwatch to develop and deliver a small piece of public engagement to gather patient’s views and ideas about what aspects of such a service would improve their experience of accessing health and well-being services. -
Report -
This project aimed to help inform how the primary care workforce chould be structured and the future use of technologies to help support communication. We asked people for thier views on their preferred methods of communication and why. -
Report -
We collected peoples views on the adapability of an electronic care record through an open survey available to the people of Bolton. This report highlights our findings and our recommendations based on the people's views. -
Report -
As part of the ongoing work with the Bolton Engagement Alliance, this report focuses on understanding views on existing services in the local area, explore what services are needed and issues with distance and willingness to travel to services. -
Report -
This report is part of a project commissioned from Healthwatch Bolton by Bolton GP Federation. The work took place at various sites in the Chorley Roads area.
-
Report -
In Bolton, no other engagement activity has taken place with the public on the subject of LCO’s and so patients views on how a good Local Care Organisation would shape up were not known. We undertook engagement work to find out their views.
-
Report -
This report examines what the people of Farnworth think about the physical location of services in their area. Itis part of a wider project to explore what patients think of ‘neighbourhood hubs’ . -
Report -
We spoke to people to find out their views on waiting times specifically for GP / primary care, physiotherapy, podiatry and ear syringing. -
Report -
Exploring the understanding from the voluntary sector of the new primary care roles, how the voluntary sector link to these roles and potential barriers to accessing the new primary care roles.