1. Health Visiting Service

    Report -

    We engaged with families during 4 baby clinics during March & April. The purpose was to capture people's experience of the service and other more general health or social care services and to identify examples of good practice.

  2. Home Care

    Report -

    Bolton LA are in the stages of re-tendering the home care provision and we therefore wanted to bring some service user experience to inform this process. This report highlights peoples experiences in quality monitoring and the incentives processes.

  3. Podiatry Snapshot

    Report -

    Changes were made to eligibility criteria for podiatry services in Bolton. Following thise a number of comments were made to us. This report presents these views to illustrate how service changes can affect patients.

  4. Thinking and Talking about Palliative Care

    Report -

    Our report will enable those with experience of palliative and end of life care as well as the general public to share their experiences, thoughts, knowledge, and desire’s and inform best practice for all providers.

  5. Co-designed information resource for home care customers

    Report -

    As part of their new Home Care Quality Improvement Programme Bolton Local Authority have worked with some representatives of home care services to try to understand why relationships between service providers and clients are sometimes difficult.

  6. Local Information and Helplines

    Advice and Information -

    Here you will find many sources of useful information and advice

  7. People's Experience of Hospital Discharge - Staff Interviews Bolton findings

    Report -

    Together with the national report - People's Experiences of Hospital Discharge during Covid 19, there are also some local findings from staff interviews in Bolton

  8. NHS Workforce Plan

    News -

    Thousands of doctors, nurses, dentists and other healthcare staff will be trained in England every year as part of the first ever Long Term Workforce Plan published by the NHS and backed by the Government today.

  9. Bolton Safeguarding Adults Board - Annual Report 2022 - 2023

    Report -

    Bolton Safeguarding Adults Board are committed to continuous improvement, learning from experience, and enabling adults at risk of neglect and abuse to have a voice.

  10. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?

  11. Annual Report 2018/2019

    Report -

    Find out what we got up to last year!

  12. Seven pieces of information that you should expect to receive after being diagnosed with dementia

    Advice and Information -

    Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis.

  13. Living with Dementia Forum with response

    Report -

    We invited public and professionals to gather people’s experiences on Dementia, looking at different stages including: prior to diagnosis, diagnosis and the short time following this, living with dementia and deterioration and end of life care.

  14. Living with Dementia Interviews with response

    Report -

    The aim of this project was to gain a greater understanding of the support, experience and impact itself for individuals at various points including: the situation itself, diagnosis, on services, end of care and any other issues.

  15. Living with Dementia - What Information Do People Need

    Report -

    Our engagement officers spoke to people at a local dementia café to gain comments, experiences and views on the topic of dementia.

  16. Patients journey in Dementia services

    Report -

    The results of this engagement project will be shared with Healthwatch England to produce a National evidence base that will inform the development and implementation of the specifc activities discussed within the Long Term Plan

  17. Hospital Discharge during Covid 19 - Report 2020

    Report -

    The report, Discharge to Assess: 590 people’s stories, explores the impact the new processes have had since their introduction in March to help manage the sudden rise in COVID-19 patients.

  18. Quarterly Intelligence Reports 2023-24

    News -

    Read our quarterly intelligence reports. The reports contain feedback that the public has shared with us. The feedback is then shared with commissioners and providers of health and care services to help bring improvements to services.