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Report -
We engaged with families during 4 baby clinics during March & April. The purpose was to capture people's experience of the service and other more general health or social care services and to identify examples of good practice. -
Report -
Bolton LA are in the stages of re-tendering the home care provision and we therefore wanted to bring some service user experience to inform this process. This report highlights peoples experiences in quality monitoring and the incentives processes. -
Report -
Changes were made to eligibility criteria for podiatry services in Bolton. Following thise a number of comments were made to us. This report presents these views to illustrate how service changes can affect patients. -
Report -
Our report will enable those with experience of palliative and end of life care as well as the general public to share their experiences, thoughts, knowledge, and desire’s and inform best practice for all providers. -
Report -
As part of their new Home Care Quality Improvement Programme Bolton Local Authority have worked with some representatives of home care services to try to understand why relationships between service providers and clients are sometimes difficult. -
Advice and Information -
Here you will find many sources of useful information and advice -
Report -
Together with the national report - People's Experiences of Hospital Discharge during Covid 19, there are also some local findings from staff interviews in Bolton -
News -
Thousands of doctors, nurses, dentists and other healthcare staff will be trained in England every year as part of the first ever Long Term Workforce Plan published by the NHS and backed by the Government today.
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Report -
Bolton Safeguarding Adults Board are committed to continuous improvement, learning from experience, and enabling adults at risk of neglect and abuse to have a voice. -
Advice and Information -
The number of people being cared for in their own homes is increasing but what should you expect from home care services? -
Report -
Find out what we got up to last year! -
Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
Report -
This report is based on a corridor event where we aimed to ask patients what factors they take into consideration when choosing to use the out of hours service and to elicit the views of patients about their experiences of using the service. -
Report -
This report highlights the publics views on waste around medicines and the way they are dispensed, peoples knowledge of the minor aliments service and the publics knowledge around pharmicies and the services they offer. -
Report -
As part of the ongoing work with the Bolton Engagement Alliance, this report focuses on understanding views on existing services in the local area, explore what services are needed and issues with distance and willingness to travel to services. -
Advice and Information -
Greater Manchester Health and Social Care Partnership have released health and care information during the lock down period -
Report -
The report, Discharge to Assess: 590 people’s stories, explores the impact the new processes have had since their introduction in March to help manage the sudden rise in COVID-19 patients. -
Advice and Information -
Self-isolation guide
Self-isolating can be tough so Bolton Clinical Commissioning Group have created this helpful booklet with Bolton Council. -
News -
Read our quarterly intelligence reports. The reports contain feedback that the public has shared with us. The feedback is then shared with commissioners and providers of health and care services to help bring improvements to services.