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Report -
We engaged with families during 4 baby clinics during March & April. The purpose was to capture people's experience of the service and other more general health or social care services and to identify examples of good practice. -
Report -
Bolton LA are in the stages of re-tendering the home care provision and we therefore wanted to bring some service user experience to inform this process. This report highlights peoples experiences in quality monitoring and the incentives processes. -
Report -
Changes were made to eligibility criteria for podiatry services in Bolton. Following thise a number of comments were made to us. This report presents these views to illustrate how service changes can affect patients. -
Report -
Our report will enable those with experience of palliative and end of life care as well as the general public to share their experiences, thoughts, knowledge, and desire’s and inform best practice for all providers. -
Report -
As part of their new Home Care Quality Improvement Programme Bolton Local Authority have worked with some representatives of home care services to try to understand why relationships between service providers and clients are sometimes difficult. -
Advice and Information -
Here you will find many sources of useful information and advice -
Report -
Together with the national report - People's Experiences of Hospital Discharge during Covid 19, there are also some local findings from staff interviews in Bolton -
News -
Thousands of doctors, nurses, dentists and other healthcare staff will be trained in England every year as part of the first ever Long Term Workforce Plan published by the NHS and backed by the Government today.
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Report -
Bolton Safeguarding Adults Board are committed to continuous improvement, learning from experience, and enabling adults at risk of neglect and abuse to have a voice. -
Advice and Information -
The number of people being cared for in their own homes is increasing but what should you expect from home care services? -
Report -
Find out what we got up to last year! -
Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
Advice and Information -
Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough. -
Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
Report -
This report aims to see to what extent GP practices are providing clear and consistent information in an easy to access format, and to highlight any areas of good practice to inform local communication strategies. -
Report -
We are doing thematic research on the subject of men’s health. As part of this work we visited the Bolton Service User Recovery Forum (BSURF) which is a peer support group to get experiences and view of the support they receieved from their GP. -
Report -
This report is based on a corridor event where we aimed to ask patients what factors they take into consideration when choosing to use the out of hours service and to elicit the views of patients about their experiences of using the service. -
Report -
We organised a forum to further explore people’s views on health related peer to peer support type activity. A number of organisations and groups who use this model were invited, along with the general public, to share their views and experiences. -
Report -
The Bolton GP Federation asked Healthwatch to develop and deliver a small piece of public engagement to gather patient’s views and ideas about what aspects of such a service would improve their experience of accessing health and well-being services. -
Report -
This project aimed to help inform how the primary care workforce chould be structured and the future use of technologies to help support communication. We asked people for thier views on their preferred methods of communication and why. -
Report -
We collected peoples views on the adapability of an electronic care record through an open survey available to the people of Bolton. This report highlights our findings and our recommendations based on the people's views. -
Report -
As part of the ongoing work with the Bolton Engagement Alliance, this report focuses on understanding views on existing services in the local area, explore what services are needed and issues with distance and willingness to travel to services. -
Report -
This report is part of a project commissioned from Healthwatch Bolton by Bolton GP Federation. The work took place at various sites in the Chorley Roads area.
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Report -
In Bolton, no other engagement activity has taken place with the public on the subject of LCO’s and so patients views on how a good Local Care Organisation would shape up were not known. We undertook engagement work to find out their views.
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Report -
This report examines what the people of Farnworth think about the physical location of services in their area. Itis part of a wider project to explore what patients think of ‘neighbourhood hubs’ . -
Report -
We spoke to people to find out their views on waiting times specifically for GP / primary care, physiotherapy, podiatry and ear syringing. -
Report -
Exploring the understanding from the voluntary sector of the new primary care roles, how the voluntary sector link to these roles and potential barriers to accessing the new primary care roles. -
Report -
This work builds on the neighbourhood reports and responds to need for co-design of primary care services and community interest in respect of understanding of new primary care models and access arrangements for the new practitioners. -
Report -
This new report responds to two findings in the neighbourhood study:
o A need for co-design in the remodelling of primary care services.
o Community interest and understanding -
Advice and Information -
Greater Manchester Health and Social Care Partnership have released health and care information during the lock down period -
Report -
The report, Discharge to Assess: 590 people’s stories, explores the impact the new processes have had since their introduction in March to help manage the sudden rise in COVID-19 patients. -
Advice and Information -
Self-isolation guide
Self-isolating can be tough so Bolton Clinical Commissioning Group have created this helpful booklet with Bolton Council. -
Advice and Information -
NHS Digital's daily collection of GP data -
Report -
The top three health and care priorities you asked us to look at this year are: Primary Care, Secondary Care, and Adult Mental Health. See the report for more detail -
News -
You will have noticed that your GP is working a bit differently than what you may be used to since the start of the Covid 19 pandemic. Read the article below to find out some of the reasons why -
Report -
The Covid 19 pandemic has changed the way people can access their heath and care. Find out what people had to say about their GP and how things can be improved in our latest report -
Report -
Governance - Trustee Board Minutes - 11th October 2021 -
Report -
Governance - Trustee Board Minutes - 6th December 2021 -
Report -
Have a read of our latest annual report for 2021-22- Championing What Matters to You -
Report -
This report contains feedback from the public about preferences for primary care extended provision in Bolton -
News -
We asked you to tell us about your experiences of having either a telephone or a video appointment with a health care professional -
Report -
Our annual report for 2022-23 is now available -
News -
Many people have told us that they struggle to find information about the perimenopause and the menopause. -
Report -
Read our 2 reports on Access to GPs in Bolton -
Report -
Read our new report - Menopause and Me, outlining the experiences of people looking for support and information -
News -
Read our quarterly intelligence reports. The reports contain feedback that the public has shared with us. The feedback is then shared with commissioners and providers of health and care services to help bring improvements to services.