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Report -
We engaged with families during 4 baby clinics during March & April. The purpose was to capture people's experience of the service and other more general health or social care services and to identify examples of good practice. -
Report -
Bolton LA are in the stages of re-tendering the home care provision and we therefore wanted to bring some service user experience to inform this process. This report highlights peoples experiences in quality monitoring and the incentives processes. -
Report -
Changes were made to eligibility criteria for podiatry services in Bolton. Following thise a number of comments were made to us. This report presents these views to illustrate how service changes can affect patients. -
Report -
Our report will enable those with experience of palliative and end of life care as well as the general public to share their experiences, thoughts, knowledge, and desire’s and inform best practice for all providers. -
Report -
As part of their new Home Care Quality Improvement Programme Bolton Local Authority have worked with some representatives of home care services to try to understand why relationships between service providers and clients are sometimes difficult. -
Advice and Information -
Here you will find many sources of useful information and advice -
Report -
Together with the national report - People's Experiences of Hospital Discharge during Covid 19, there are also some local findings from staff interviews in Bolton -
News -
Thousands of doctors, nurses, dentists and other healthcare staff will be trained in England every year as part of the first ever Long Term Workforce Plan published by the NHS and backed by the Government today.
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Report -
Bolton Safeguarding Adults Board are committed to continuous improvement, learning from experience, and enabling adults at risk of neglect and abuse to have a voice. -
Advice and Information -
The number of people being cared for in their own homes is increasing but what should you expect from home care services? -
Report -
Find out what we got up to last year! -
Advice and Information -
Find out what support is available to help you travel to your hospital appointments. -
Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
Report -
The purpose of this work was to find out what people understood by the term 'ambulatory care' and what they thought of the service it provided. -
Report -
This report into the term ambulatory care finds out if the public understand the term, how we could better describe it, the pros and cons to the idea including whether people actually supported the idea of a home / virtual ward.
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Report -
We conducted this project to find out peoples experiences with relation to the ophthalmology department. Focusing on how patients were managing with access to appointments, waiting times and the quality of service.
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Report -
Healthwatch conduct regular corridor events at various Bolton FT NHS services. This report covers the comments received when visiting the Rivington Unit. -
Report -
This report is based on our volunteer’s experience of Bolton hospital. As a wheelchair user we asked if they would like to help us identify if there were any areas of concerns with regards to access or remit that were not following regulations. -
Report -
We worked with Healthwatch Wigan and Leigh to promote an online survey to gather expert by experiences, views and comments regarding Bolton council's proposed changes to its wheelchair eligibility criteria. -
Report -
We collected peoples views on the adapability of an electronic care record through an open survey available to the people of Bolton. This report highlights our findings and our recommendations based on the people's views. -
Report -
As part of the ongoing work with the Bolton Engagement Alliance, this report focuses on understanding views on existing services in the local area, explore what services are needed and issues with distance and willingness to travel to services. -
Report -
The report, Discharge to Assess: 590 people’s stories, explores the impact the new processes have had since their introduction in March to help manage the sudden rise in COVID-19 patients. -
Report -
The top three health and care priorities you asked us to look at this year are: Primary Care, Secondary Care, and Adult Mental Health. See the report for more detail -
Report -
Earlier this year we asked people to tell us about their experience of waiting for hospital treatment. Covid 19 has placed a huge strain on the NHS and social care and has created a backlog of patients needing treatment at a hospital. -
Report -
Have a read of our latest annual report for 2021-22- Championing What Matters to You -
News -
We asked you to tell us about your experiences of having either a telephone or a video appointment with a health care professional -
Advice and Information -
One of our long-serving trustees of Healthwatch Bolton sadly passed away in June 2023. -
Report -
The Smears Means Years project has continued to be rolled out across Bolton, bringing life-saving cervical cancer screening opportunities into communities -
Advice and Information -
Junior doctors at some GP practices and all NHS hospitals are taking industrial action now. This will be the longest stretch of industrial action by junior doctors to date. This started at 7am on 3rd January 2024 and will conclude at 7am on 9th January 2024. See below information from Mark Fisher - Chief Executive of Greater Manchester Integrated Care Board -
News -
Read our quarterly intelligence reports. The reports contain feedback that the public has shared with us. The feedback is then shared with commissioners and providers of health and care services to help bring improvements to services.