1. Report -

    We engaged with families during 4 baby clinics during March & April. The purpose was to capture people's experience of the service and other more general health or social care services and to identify examples of good practice.
  2. Report -

    Bolton LA are in the stages of re-tendering the home care provision and we therefore wanted to bring some service user experience to inform this process. This report highlights peoples experiences in quality monitoring and the incentives processes.
  3. Report -

    Changes were made to eligibility criteria for podiatry services in Bolton. Following thise a number of comments were made to us. This report presents these views to illustrate how service changes can affect patients.
  4. Report -

    Our report will enable those with experience of palliative and end of life care as well as the general public to share their experiences, thoughts, knowledge, and desire’s and inform best practice for all providers.
  5. Report -

    As part of their new Home Care Quality Improvement Programme Bolton Local Authority have worked with some representatives of home care services to try to understand why relationships between service providers and clients are sometimes difficult.
  6. Advice and Information -

    Here you will find many sources of useful information and advice
  7. Report -

    Together with the national report - People's Experiences of Hospital Discharge during Covid 19, there are also some local findings from staff interviews in Bolton
  8. News -

    Thousands of doctors, nurses, dentists and other healthcare staff will be trained in England every year as part of the first ever Long Term Workforce Plan published by the NHS and backed by the Government today.
  9. Report -

    Bolton Safeguarding Adults Board are committed to continuous improvement, learning from experience, and enabling adults at risk of neglect and abuse to have a voice.
  10. Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?
  11. Report -

    Find out what we got up to last year!
  12. Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.
  13. Report -

    A report produced in August 2019 containing information about health and support in the workplace.
  14. Report -

    A report published in March 2019 containing information on how we should communicate with people.
  15. Report -

    As part of our aim to improve understanding of the role of Technology Enabled Care (TEC) we invited members of the public were invited to view and see demonstrations of electronic monitoring devices, disability/care aids and health related apps.
  16. Report -

    This project engaged with younger people around their experiences of emotional health and well-being. This report highlights the difficulties that young people may face due to poor emotional health and well-being.
  17. Report -

    The Impact of Bereavement During Covid 19
  18. Report -

    Have a read of our latest annual report for 2021-22- Championing What Matters to You
  19. Report -

    We have been working with Bolton GP Federation and Answer Cancer to bring cervical screening into communities in Bolton starting in Rumworth. The project aims to encourage people particularly from ethnically diverse backgrounds to have a smear test.
  20. Report -

    Our annual report for 2022-23 is now available
  21. News -

    The CPR (Cardiopulmonary Resuscitation) Community Network is a partnership between St John Ambulance and the NHS and is supported by Ambulance Trusts in England, The British Heart Foundation and Resuscitation Council UK.
  22. Advice and Information -

    Healthwatch in Greater Manchester are interested in hearing from children and young people, and parents and carers, about their experiences of the pathway to accessing (or trying to access) CAMHS.

    The project aim is to establish whether the current mental health care pathway is effective in identifying and helping children and young people (CYP) to access the support they need in a timely and effective way, which leads to positive outcomes for themselves, their families or carers.

    We would like to hear from those having accessed this service for all conditions, including those who may have accessed the Autism/ADHD diagnostic pathways. There are two surveys, one for children and young people, and one for parents and carers
  23. Report -

    Read our new report - Menopause and Me, outlining the experiences of people looking for support and information
  24. News -

    Read our quarterly intelligence reports. The reports contain feedback that the public has shared with us. The feedback is then shared with commissioners and providers of health and care services to help bring improvements to services.
  25. Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.