St Catherines care home Enter and View

Summary of findings 

At the time of our visit, the evidence is that the home was operating to a very good standard of care with regard to Dignity and Respect 

• Residents looked tidy and clean, we saw no evidence of dignity not being respected. 
• We saw evidence of staff interacting with patients positively and regularly, including just checking they were okay if they had been sat for a while.
• Residents had a key worker to look after their personal care and deal with their concerns 
• Residents told us that they were very happy with the food. 
• We were informed about a variety of social activities, individually tailored to suit each resident.  Some residents disagreed with this, although this should improve with the appointed of the Activities Co-ordinator 
• Staff told us that they received ongoing training in providing a service centred around dignity and respect 
• Staff, residents and the visitor we spoke to felt that staffing levels were a concern and staff did inform us that they would like time to sit and chat with residents more 
• Staff raised concerns about dental care.