Southlands residential home Enter and View

Summary of findings 

At the time of our visit, the evidence is that the home was operating to a very good standard of care with regard to Dignity and Respect 

• Residents looked tidy and clean, we saw no evidence of dignity not being respected.
• We saw evidence of staff interacting with patients positively and regularly. 
• Residents had a key worker to look after their personal care and deal with their concerns 
• Residents, families and the Management are happy with the services who provide care to the residents and particularly welcome the domicilary visits from the dentist and optician 
• The Manager raised concerns about :
  • communications at the Royal Bolton Hospital between A & E and hospital wards
  • the Transfer of Care form
  • the DNR form