Withins residential home Enter and View

Summary of findings 

At the time of our visit, the evidence is that the home was operating to a very good standard of care with regard to Dignity and Respect 

• Residents looked tidy and clean, we saw no evidence of dignity not being respected
• We saw evidence of staff interacting with patients positively and regularly, including just checking they were okay if they had been sat for a while 
• Residents had a key worker to look after their personal care and deal with their concerns 
• Residents told us that they were very happy with the food 
• We were informed about a variety of social activities, individually tailored to suit each resident.  
• Staff told us that they received ongoing training in providing a service centred around dignity and respect 
• A minority of staff we spoke to felt that staffing levels could be improved and some staff did inform us that they would like time to sit and chat with residents more 
• Staff raised concerns about domiciliary dental and podiatry services