Patients journey in Dementia services
The results of this engagement project will be shared with Healthwatch England to produce a National evidence base that will inform the development and implementation of the specifc activities discussed within the Long Term Plan
Conclusions
- Service across Manchester is inconsistent.
- Some people reported waiting a long time for a diagnosis.
- Some people did not feel adequately supported with information and advice post diagnosis.
- People felt they either had to fight for support or weren't getting any.
Greater Manchester Health and Social Care Partnership responses:
Healthwatch found that people value having advocates to support people when accessing health services
Response: as part of the Advocacy priority on our strategy we are looking to develop a GM approach to citizen advocacy by spring 2020
In the report Healthwatch found transport can be a barrier
Response: This is being picked up as part of tackling social isolation, but we have also recently connected with Transport for Greater Manchester with regards to improving public transport
Downloads
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The patients journey in Dementia services
